Frequently Asked Questions

How do I place an order?


Simply browse our categories, add items to your cart, and proceed to checkout. You’ll need to create an account or log in to complete your order.

Do I need to create an account to order?


Yes, creating an account helps us manage your orders, track deliveries, and provide faster checkout on your next purchase.

Are your prices inclusive of GST?


Yes, all prices displayed on our website include GST where applicable.

What are your delivery charges?


Delivery fees vary depending on your location and order total. Free delivery may be available for orders over a certain amount.

Are all products in stock?


We aim to keep our inventory updated, but occasionally some items may become unavailable. If a product is out of stock, we’ll notify you and may offer a substitute.

Is it safe to shop on your website?


Absolutely. Our website uses SSL encryption and secure payment gateways to protect your personal and payment information.

How can I view my previous orders?


Log in to your account and go to “Order History” to view or reorder previous purchases.